SMS Messaging Terms
Elevation Lane LLC uses SMS messaging to communicate with customers who request our car rental services through our website, booking forms, and customer support channels. SMS messages may include rental inquiry responses, booking confirmations, document verification requests (driver’s license and insurance), pickup and return instructions, schedule updates, and customer support communications.
These messages are sent only to customers who have provided their phone number and consent through our website forms.
Opt-Out Instructions
You may opt out of receiving SMS messages from Elevation Lane LLC at any time by replying STOP to any message you receive. You may request assistance by replying HELP.
Message and Data Rates
Message and data rates may apply based on your mobile carrier and service plan. Message frequency may vary depending on your rental activity and communication needs.
Carrier Liability Disclaimer
Wireless carriers are not liable for delayed, blocked, or undelivered messages.
Age Restriction
This SMS messaging service is intended only for individuals who are eighteen (18) years of age or older.
Customer Support
If you have any questions about our SMS messaging program, you may contact Elevation Lane LLC at [email protected] or by calling
(812) 994-0964.
Privacy Policy – Elevation Lane LLC
Elevation Lane LLC (“we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with us.
Information We Collect
We collect personal information that you voluntarily provide when you submit a form, contact us, or request a rental. This may include your name, phone number, email address, rental details and preferences, and any documents you provide such as your driver’s license and insurance for verification purposes.
How We Use Your Information
We use your information to respond to your rental inquiries, process and manage bookings, send booking confirmations and rental updates, provide pickup and return instructions, request required documents, and deliver customer support and service-related communications.
SMS Opt-In Details
By submitting a form on our website and providing your phone number, you agree to receive SMS messages from Elevation Lane LLC regarding your rental inquiry, booking updates, document verification, and customer support. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP or get help by replying HELP.
Cookie and Tracking Practices
We use cookies and similar tracking technologies to operate our website, analyze website usage, and improve our services and user experience.
Data Security and Handling
We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, misuse, or disclosure.
User Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the details below.
Mobile Information Sharing Statement
We do not sell, rent, share, or disclose mobile phone numbers or SMS consent information with third parties for marketing or promotional purposes.
Contact Information
Elevation Lane LLC
Email: [email protected]
Phone: (812) 994-0964
